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Bernina Service Department

At Seams Like Home Quilt Shoppe, we want your sewing, embroidery and serger machine to be in the best condition possible. Our certified Bernina trained technicians are on-site to help you with your sewing machine needs.

Does your machine need to have it's yearly cleaning?
Or you are just sewing too much to not have it for a couple of weeks?


Here at Seams Like Home we have a solution for you!
Stop in or give us a call and we will be happy to place your machine on our wait list.
When your time for service arrives we will call you to bring in the machine, that way you are separated from your machine for as few days as possible.

Please call the shoppe to schedule your appointment at 677-8790.


Bernina Service Department Hours:

Monday - Friday: 10am - 5pm
Saturday and Sunday: CLOSED

*Hours are subject to life!



Seams Like Home Repair department services Bernina Sewing Machines, Bernina Embroidery Modules and Bernina Sergers. If you purchased a Juki Sewing Machine or Serger from us, we will also be happy to do Servicing and Repairs for you. 




ARE YOU BRINGING IN A BERNINA MACHINE FOR REPAIR?

Please have the following Items:


 Sewing Machine/Embroidery Module
Power cord
Foot Control
#1 Foot or All-purpose foot
 #3A foot (buttonhole foot)
Bobbin & bobbin case
Other accessories that you may be having issues with
Sewing samples of issues you may be having
Thread Stand (8-series owners only)



Full Service (COA)*/Repair Charges:


Price:

Bernina Full Service with Embroidery Module: clean, oil and adjust            

$140.00

 

 

Bernina Full Service without Embroidery Module: clean, oil and adjust

$130.00

 

 

830/880 Full Service with or without Embroidery Module: clean, oil and adjust                

$150.00

 

 

820 Full Service: clean, oil and adjust

$140.00

 

 

Serger Full Service: clean, oil and adjust                                                                     

$130.00

 

 

Bernette Full Service: clean, oil and adjust                                                     

$110.00

 

 

Deco Full Service: clean, oil and adjust

$100.00

 

 

Labor rate per hour: for repairs & diagnostic services
(Labor will be charged on any Service where more than a COA is needed.) 


*Full Service/COA includes cleaning, oiling and checking basic settings with minor adjustments. Please note that if the machine requires more than minor adjustments you will be charged the Labor rate beginning at 1/2 hr.

*If your machine requires parts that are covered by your manufacturer warranty, you will only be charged for the labor required to complete the repairs, not the parts. 

$50.00/hr



Please be aware that Seams Like Home will not honor the 30 day guarantee on any re
pair where a Full Service was recommended by our technician and refused by the consumer.




Tips from the Tech!

  1. We do not recommend sewing over pins. You risk breaking a needle, which could fly in your face or cause a burr on the hook. If you have a broken needle, be sure to find and remove all broken pieces.
  2. Change your needle and oil the hook every 3-4 sewing hours. Do not use a dull or damaged needle.
  3. If your needle gets jammed in your fabric, disconnect the needle from the needle bar in order to remove the needle. Do not use the hand wheel to pry the needle out. It may cause your machine to go out of time or damage the hook of your machine.
  4. Please do not use canned air to clean out the hook area of your machine. Lint flies up and may damage the computer boards.
  5. Never use abrasives on the outer covers or touch screen. Any type of mild cleaning agent, such as 409, should be sprayed onto a cloth and then applied to clean covers. Never use acetone, mineral spirits or harsh chemicals.
  6. When you bring your machine in for service, please include your all-purpose foot, foot control and electrical cord. At check-in, please list any problems that you may be having with your machine.
  7. SURGE PROTECTORS ARE A MUST FOR ALL COMPUTER MACHINES! Recommended protection of at least 1000 joules.