Hours:

M - F 10am - 7pm
Sat 10am - 6pm
Sun 12pm - 5pm
 

Service Department Status



As of Monday, Aug 21st, 2017, Seams Like Home Service Department Status is as follows:

Machines waiting
for parts: 5 machines

Machines currently
on bench: 1 machine

Machines waiting: 15 machines

New tickets since last week: 11

Total Open Tickets: 22

* This status will be updated on Monday mornings!

Whats your favorite Bernina Accessory?


the Bernina Stitch Regulator
the Bernina Walking Foot
the Bernina Needle Punch Tool
the Multiple Spool Holder


Bernina Service Department

At Seams Like Home Quilt Shoppe, we want your sewing, embroidery and serger machine to be in the best condition possible. Our certified Bernina trained technicians are on-site to help you with your sewing machine needs.

Does your machine need to have it's yearly cleaning?
Are you are just sewing too much to not have it for a couple of weeks?


Here at Seams Like Home we have a solution for you!
Stop in or give us a call and we will be happy to place your machine on our wait list.
When your time for service arrives we will call you to bring in the machine, that way you are separated from your machine for as few days as possible.


Please call the shoppe to schedule your appointment at 677-8790.

Please Note: In order to give the highest quality repair service possible we have decided to focus on Bernina Machines only.

 

ARE YOU BRINGING IN A BERNINA MACHINE FOR REPAIR?

Please have the following Items:


 Machine
Power cord
Foot Control
#1 Foot or All-purpose foot
 #3A foot (buttonhole foot)
Bobbin & bobbin case
Other accessories that you may be having issues with
Sewing samples of issues you may be having
Thread Stand (8-series owners only)



Cleaning Charges

(NOTE: if your machine is having tension issues/weird noises, this may fix those problems)

Price

Bernina Full Service with Embroidery Module: clean, oil and adjust            

$140.00

 

 

Bernina Full Service without Embroidery Module: clean, oil and adjust

$130.00

 

 

830/880 Full Service with or without Embroidery Module: clean, oil and adjust                

$150.00

 

 

820 Full Service: clean, oil and adjust

$140.00

 

 

Serger Full Service: clean, oil and adjust                                                                     

$130.00

 

 

Bernette Full Service: clean, oil and adjust                                                     

$110.00

 

 

Deco Full Service: clean, oil and adjust

$100.00

 

 

Labor rate per hour: for repairs & diagnostic services

$50.00


Please be aware that Seams Like Home will not honor the 30 day guarantee on any repair where a Full Service was recommended by our technician and refused by the consumer.



Tips from the Tech!

  1. We do not recommend sewing over pins. You risk breaking a needle, which could fly in your face or cause a burr on the hook. If you have a broken needle, be sure to find and remove all broken pieces.
  2. Change your needle and oil the hook every 3-4 sewing hours. Do not use a dull or damaged needle.
  3. If your needle gets jammed in your fabric, disconnect the needle from the needle bar in order to remove the needle. Do not use the hand wheel to pry the needle out. It may cause your machine to go out of time or damage the hook of your machine.
  4. Please do not use canned air to clean out the hook area of your machine. Lint flies up and may damage the computer boards.
  5. Never use abrasives on the outer covers or touch screen. Any type of mild cleaning agent, such as 409, should be sprayed onto a cloth and then applied to clean covers. Never use acetone, mineral spirits or harsh chemicals.
  6. When you bring your machine in for service, please include your all-purpose foot, foot control and electrical cord. At check-in, please list any problems that you may be having with your machine.
  7. SURGE PROTECTORS ARE A MUST FOR ALL COMPUTER MACHINES! Recommended protection of at least 1000 joules.