Monday- Friday 10am-8pm
Saturday 10am-6pm
Sunday 12noon-5pm
We are open later on class nights.
Please call to 677-8790
Toll Free 1-866-677-8790


Repair Service Timeline



As of Monday, May 14 Seams Like Home Repair Department Status is as follows:

Machines waiting
for parts: 1 machine

Machines currently
on bench: 2 machines

Machines in que: 2 machine

* This status will be updated every Monday morning!

Whats your favorite Bernina Accessory?


the Bernina Stitch Regulator
the Bernina Walking Foot
the Bernina Needle Punch Tool
the Multiple Spool Holder



Bernina Repair Service

At Seams Like Home Quilt Shoppe, we want your sewing, embroidery and serger machine to be in the best condition possible. Our certified Bernina trained technicians are on-site to help you with your sewing machine needs. Our service fee for Full Service and adjustment is $139.99 plus the cost of parts if needed. Please call the shoppe to schedule your appointment at 677-8790.

 

ARE YOU BRINGING IN A BERNINA MACHINE FOR REPAIR?


Please have the following Items:


 Machine
Power cord
Foot Control
#1 Foot or All-purpose foot
 #3A foot (buttonhole foot)
Bobbin & bobbin case
Other accessories that you may be having issues with
Sewing samples of issues you may be having
Thead Stand (8-series owners only)


Service Charges


Full Service:    clean, oil and adjust                                               $139.99
(NOTE: if your machine is having tension issues/weird noises, this may fix those problems)


Full Service on 8-series machines:   clean, oil and adjust          $149.99
 

Serger Full Service:
 clean, oil and adjust                                    $129.99


Embroidery Module Only:
 clean, oil and adjust                          $99.99


Other Brand Machine Service: clean, oil and adjust                           $99.00
(NOTE: If your other brand machine is still under manufacture warranty, we may void it by opening it up for service. Please check your warranty before you bring it to us. You will be asked to sign a form acknowledging that you are aware of this possibility.)

Please be aware that Seams Like Home will not honor the 30 day guarantee on any repair where a Full Service was recommended by our technician and refused by the consumer.



Tips from the Tech!

  1. We do not recommend sewing over pins. You risk breaking a needle, which could fly in your face or cause a burr on the hook. If you have a broken needle, be sure to find and remove all broken pieces.
  2. Change your needle and oil the hook every 3-4 sewing hours. Do not use a dull or damaged needle.
  3. If your needle gets jammed in your fabric, disconnect the needle from the needle bar in order to remove the needle. Do not use the hand wheel to pry the needle out. It may cause your machine to go out of time or damage the hook of your machine.
  4. Please do not use canned air to clean out the hook area of your machine. Lint flies up and may damage the computer boards.
  5. Never use abrasives on the outer covers or touch screen. Any type of mild cleaning agent, such as 409, should be sprayed onto a cloth and then applied to clean covers. Never use acetone, mineral spirits or harsh chemicals.
  6. When you bring your machine in for service, please include your all-purpose foot, foot control and electrical cord. At check-in, please list any problems that you may be having with your machine.
  7. SURGE PROTECTORS ARE A MUST FOR ALL COMPUTER MACHINES! Recommended protection of at least 1000 joules.